Terms
Last updated 12 November 2026
Calandrea is a family calendar, chores and lists app run by Keiso Group Pty Ltd in New South Wales, Australia. In these terms, “we” means Keiso Group Pty Ltd and “you” means the adult using Calandrea. By creating an account or using Calandrea you agree to these terms and to the Privacy page.
Accounts
- You must be 18 or over to create an account, sign in or subscribe.
- A household is the family that shares one Calandrea. Any adult can create one by signing in. The adult who creates it can invite other adults. Every adult in a household can see and change the household's calendar, chores, rewards and lists.
- Keep your sign-in safe, and the wall PIN too if you use one. You're responsible for what happens in your household, including on its wall display.
- Only connect calendar accounts that are yours, or your family's with their agreement.
Children
- Children use Calandrea through profiles that an adult adds. They don't have accounts and can't subscribe or buy anything.
- You may only add a child if you're their parent or guardian, or have their parent or guardian's agreement. You decide what to add about them and can delete it at any time.
- Stars and rewards are a family tool with no money value. They can't be bought, sold, transferred or exchanged with us for anything.
Subscriptions
- Using Calandrea needs a subscription, monthly or yearly. The price, what each plan includes and any free trial are shown before you buy. In the apps, the App Store or Google Play shows the price in your country's currency. On the web, prices are in Australian dollars including GST in Australia, in New Zealand dollars including GST in New Zealand, and in US dollars everywhere else.
- Free trial: a new household can have one 2-week free trial, once. It isn't offered again to a household that has had a trial or a subscription, or to an adult whose email already had one in another household.
- Households that were using Calandrea before subscriptions began keep using it free.
- One subscription covers the whole household: every adult, child profile and wall display in it.
- Renewal: a subscription renews automatically at the end of each period (monthly or yearly) and is charged to the payment method you used, unless you cancel at least 24 hours before it renews. A free trial turns into a paid subscription when it ends unless you cancel before then.
- Cancelling: cancel where you subscribed: your App Store subscriptions on iPhone or iPad, Google Play subscriptions on Android, or Settings > Subscription on the web. You keep paid features until the end of the period you've paid for. Deleting the app or your account doesn't cancel a subscription.
- Refunds: purchases through Apple or Google are refunded under their refund policies, and you ask them directly. For web purchases, contact us. Nothing in these terms limits a refund you're entitled to under the Australian Consumer Law.
- Price changes: we'll tell you at least 30 days before a price change applies to you, and the store will ask you to agree where its rules need that. If you don't want to pay the new price, cancel before it starts.
- If a subscription ends: your household can't make changes or use the wall day to day, but you can still sign in, see your data and delete it. We keep a lapsed household's data for 90 days so you can pick up where you left off, and after that we may delete it. Your Google or other connected calendars aren't affected.
AI reading
- If your household has AI reading on, the things you import (pasted or spoken text, photos and PDFs) are read by Claude, an AI model made by Anthropic. The Privacy page says exactly what's sent.
- AI can get things wrong: a date, a time, a name or a whole event. Every suggested event is shown to you before it's added. Check each one; you're responsible for what you confirm.
- Only import things you're allowed to share. Don't use AI reading for anything unlawful, harmful or unrelated to running your household's calendar, or to try to make it produce harmful content.
- AI reading has a daily fair-use limit per household. Over the limit, Calandrea reads text without AI and photo and PDF import waits until the next day.
- You can turn AI reading off at any time. Calandrea keeps working without it.
Using Calandrea fairly
- Don't use Calandrea to break the law, to harass anyone, or to try to get into another household's data or our systems.
- Don't copy, resell or reverse engineer Calandrea, except where the law allows it.
- We may suspend or close an account that breaks these terms. If we close a paid account for a reason other than a breach by you, we'll refund the unused part of a web subscription.
Your data
- Your data stays yours. Your events stay in your calendar provider, and Calandrea keeps a copy to show them. Chores, stars, rewards, lists and notes are kept in Calandrea.
- You give us permission to store and process your data only to run Calandrea for your household, as the Privacy page describes.
- You can disconnect a calendar account or delete your account at any time from Settings.
What we promise, and what we don't
- Our services come with guarantees under the Australian Consumer Law that can't be excluded. Nothing in these terms takes them away.
- Beyond those, Calandrea is provided as it is. It depends on the internet, your devices and other companies' services (such as Google Calendar), so it may sometimes be unavailable, out of date or wrong. Don't rely on it alone for anything where a missed reminder could cause harm, such as medicine times.
- As far as the law allows, we aren't liable for indirect or consequential loss, and our total liability to you is limited to resupplying the service or the amount you paid us in the 12 months before the claim.
- We may change or stop features. If we stop Calandrea altogether, we'll give at least 30 days' notice and refund any unused paid period.
Apple and Google
- These terms are between you and Keiso Group Pty Ltd, not Apple or Google. We, not they, are responsible for Calandrea, its support, and any claims about it, including product liability, legal compliance and intellectual property claims.
- If you got Calandrea from the App Store, Apple has no duty to maintain or support it. If it fails to meet a warranty that applies, you can tell Apple and it will refund the purchase price; beyond that, Apple has no warranty obligation for it. Apple and its subsidiaries can enforce these terms against you as a third-party beneficiary.
- You must also follow the store's own rules, and you may only use Calandrea where the law allows.
Governing law
These terms are governed by the laws of New South Wales, Australia, and its courts can hear any dispute.
Changes
We may update these terms. If a change matters, we'll tell you in the app or by email before it applies, and the date above changes. Using Calandrea after that means you accept the new terms; if you don't, you can cancel and delete your account.